TELECOM ACCESS STANDARDS NEWSLETTER NO. 94 OCTOBER/NOVEMBER 1996


CONTENTS

1. MANDATORY USE OF TWO-WIRING FOR NEW INSTALLATIONS
2. TELECOM WIRING AND JACKPOINT MAINTENANCE FOR RESIDENTIAL CUSTOMERS
3. CONVERSION OF EXISTING INSTALLATIONS TO TWO-WIRING
4. NETWORK NUMBERING CHANGES - IMPACT ON PABX SYSTEMS AND PAYPHONES
5. NEW CALLING CARD SERVICES
6. PTC 331 - NETWORK INTERCONNECTION USING ITU NO. 7 SIGNALLING: AMDT 3
7. TNA 134 - CODING OF CALLED AND CALLING PARTY NUMBERS IN DSS1
8. CELLPHONE NUMBER DISPLAYS
9. INTRODUCTION OF "EXTENSION BILLING" FOR ISDN PRA CUSTOMERS
10. SOHO WIRING STANDARD
11. "FAXABILITY" FOR DATA MODEMS
12. TNA 139: WARNING
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1. MANDATORY USE OF TWO-WIRING FOR NEW INSTALLATIONS

To ensure the maximum level of wiring reliability for residential customers with new homes, Telecom will be mandating the use of 2-wiring for any completely new installations from 1 February 1997. This will apply to any customers seeking the standard Telecom residential wiring maintenance service.

This does NOT prevent installers from using the earlier 3-wire hardware on new jobs which are NOT intended to be covered by our residential wiring maintenance service. Nevertheless, the vast majority of residential customers take advantage of this Telecom "insurance policy". Because of this, it is important that suppliers and installers be aware of this decision so that they can start supplying the necessary 2-wire jackpoints as soon as they are available.

To ensure compliance with the Consumer Guarantees Act, any installers that continue to supply 3-wire hardware for additional exchange connections after 1 February 1997 will need to warn their customers that such hardware will NOT be covered by Telecom's wiring maintenance service. From that date, "2-wiring" will be required for all new lines being connected to homes, flats, etc. Where the older "3-wiring" is being installed after 1 February, the customers concerned should be advised to contact Telecom to opt out of the wiring maintenance service. Otherwise, they may be paying the monthly wiring maintenance fee unnecessarily.

Jackpoint importers and wholesalers especially should be aware of this decision, as it will be desirable for them to "run down" stocks of the 3-wire product as soon as their 2-wire versions are available.
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2. TELECOM WIRING AND JACKPOINT MAINTENANCE FOR RESIDENTIAL CUSTOMERS

Telecom's wiring and maintenance service for residential customers is based on the payment by the customer of an optional monthly charge. This covers the repair by Telecom of wiring and jackpoint faults within 24 hours of the call to Telecom's 120 service. However, it must be stressed that the repair service extends ONLY to wiring carried out to our specifications and to jackpoints that hold Telepermits.
Residential customers own their wiring and jackpoints. As such, they have reasonable freedom to use any suitable components and practices. In applying the Telepermit system to residential wiring, our aim was to
provide residential customers with a simple definition of what is acceptable to Telecom without them needing to know about the detailed specifications of wiring and hardware. The Consumer Guarantees Act
holds suppliers responsible for ensuring that any installation work done on behalf of residential customers is suitable for its purpose and functioning properly. Subsequent faults will then be "covered" by Telecom's wiring maintenance service.

Where a fault is due to the customer or an installer using a non-Telepermitted jackpoint, introducing faults through poor workmanship, unsafe or non-compliant practices, Telecom has the right to charge the customer for the service visit and for any replacement parts. This also applies where wiring has been deliberately interfered with - in some cases, actually removed by a previous tenant or householder!

Telecom can only provide its standard jackpoints as replacements for faulty items. As most of those in service are direct equivalents of the Telecom designs, this is no problem. Where a customer has chosen to use a quite different design, Telecom staff will NOT have a direct replacement. If a standard Telecom unit is not acceptable, Telecom staff will restore service to any remaining jackpoints by disconnecting the faulty one from the wiring. It has to be left to the customer to obtain an identical unit and arrange for its installation.
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3. CONVERSION OF EXISTING INSTALLATIONS TO TWO-WIRING

Telecom strongly encourages the full conversion of existing installations to "2-wiring" whenever one or more additional jackpoints are installed. Replacing the existing jackpoints costs customers a little more, but it provides the advantages of enhanced reliability, the capability to connect a wider range and number of devices to the line without ringing problems, and the best possible performance from fax and data modems (assuming that the modem has been set up properly).

Where data transmission speed is currently limited to less than the rated speed of the modem by transverse noise, it is often improved by conversion to 2-wiring. This has become apparent to internet users where the increased transmission speed for direct connections between them and their Internet Service Provider is displayed on their computer screens.

Because they need to take advantage of these benefits, some customers are already arranging for full conversions even when their installations are not being extended. Suppliers should be aware that such conversions will result in increased demand for their 2-wire jackpoints.

As a related issue, should Telecom later mandate conversion to 2-wiring whenever additions are made to existing installations covered by its wiring maintenance service, there could be a rapid reduction in demand for the older 3-wire jackpoints.
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4. NETWORK NUMBERING CHANGES - IMPACT ON PABX SYSTEMS AND PAYPHONES


I have already mentioned "TIME T" several times in these Newsletters since August 1994. Time T was set in ITU Recommendation E.165 as December 31 1996 - This is now VERY CLOSE!! After that date, international number lengths of up to 15 digits will be permitted.

In Newsletter No. 77, I explained that some PABXs were unable to make Calling Card calls due to some number lengths exceeding their register capability. At that time, up to 12 digits in total had to be dialled for a national call over the Telecom network and up to 18 digits for an international call. In both cases, the initial dialling string would be followed by the card number and PIN.

In addition, it will be necessary to allow for optional calling number presentation control codes when the Caller Display service is launched. These could increase the number length requirements by up to four more digits.

With 15 digit international numbers, plus the trunk access digit "1", a number presentation control code, and a calling card or access code, the total number of digits dialled by a PABX extension user could be up to 25 from 1997 onwards - and that is just for the called number and its associated prefixes, excluding any card and PIN numbers!

All these digits need to be accepted by the PABX and passed forward to the network before an answer signal is received. Payphones also have to cope with these increased number lengths, although a trunk access digit is not normally involved.

CPE suppliers are urged to check whether their systems can cope with the increased number lengths and, where necessary, either increase the system capability or warn their customers of any restrictions.
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5. NEW CALLING CARD SERVICES

Further to Newsletter No. 93, in which I mentioned the expansion of the "012-series" of numbers, Telecom will soon be introducing "remote prepaid cards". These will complement its current calling card service. Like calling cards, the call charges are debited to the caller, not to the calling line. Unlike calling cards, for which the call charges are simply added to the caller's monthly account, the prepaid cards can be programmed to have a specific value and may be paid for by a third party. As calls are made, the network debits the call value from the prepaid amount. The cards are prepaid and some can be 'recharged' using a commercial Credit Card. These arrangements permit the issue of cards by businesses for promotion and advertising purposes.

Three access codes will be used for these prepaid card services; "0124" ,"0127+3 digits" nd "0800+6 digits". Each code results in a series of voice prompts, first requesting input of the caller's card number then advising the residual value of the caller's card. The caller is then prompted to input the wanted number. The last two codes also allow for a customised response on behalf of a card sponsor.

As explained in item 4 above, Telecom's Calling Card currently uses "012 + 0 + National Number" or "012 + 00 + International Number". The present "012" service will be initially complemented (and subsequently replaced) by new calling card service using code "0125". This new service will operate in a similar way to "0124", described above, in that voice prompts will guide the caller. This avoids the need for the "0125" to be used as a prefix to the wanted number as with the present "012" arrangement.

The charges for all of the above call types are paid by the Cardholder, not the originating line. As such, it is recommended that PABX suppliers advise their customers that these calls should be permitted for all extensions, whether or not the extensions are toll-barred.

Trials to date have shown that at least one type of PABX needs the caller to pause for about half a second after dialling the current calling card prefix "012". If this is not done, the following "0" may be lost. As a result, a Calling Card call in the format "012073710122" can end up being routed to the new "127" service in the format "01273710122".

It is recommended that suppliers check out their PABX systems to determine whether there is any need to pause between the prefix and the called number. Customers should be advised if a pause is necessary.
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6. PTC 331 - NETWORK INTERCONNECTION USING ITU NO. 7 SIGNALLING: AMENDMENT NO. 3

With Time T now very close, the Telecom network has been set up to cater for the increased number lengths, and it is now necessary to amend PTC 331.

The implication of Time-T for network operators within New Zealand is that exchanges and signalling systems will have to be able to carry called party numbers of length 15 digits + the maximum length of any prefix used for international calls.

The longest prefixes currently in use within Telecom's domestic network (and passed to Telecom's domestic network from some other networks) are "01200" (Telecom calling card access) and "05900", i.e. 5 digits.

To support this increase at the interconnect boundary (and within its domestic network) Telecom has expanded the permissible length of the ISUP Called Party Number parameter to 23 digits, which allows for possible increased prefix lengths in future. Calls using R2 MFC signalling can already have B numbers of up to 23 digits.

Table 16 of PTC 331 (page C-97) has been amended to reflect this change. The length of the Called Party Number parameter is now shown as 4 to 16 octets, i.e.

octet 1: ..... length indicator
octet 2: ..... nature of address & odd/even indicator
octet 3: ..... numbering plan & INN indicator
octet 4: ..... digit 1 & digit 2 (minimum length)
octet 5: ..... digit 3 & digit 4
....... : ..... :
octet 16: .... digit 23 & ST signal (maximum length)

Other network operators are requested to check that their exchanges and signalling systems will be compatible with Time-T number lengths, taking account of any prefixes that need to be handled. Holders of PTC 331 registered in our records will be sent a copy of Amendment No. 3. If this is not received within the next two weeks and you need a copy, please call us.

[Some readers may be wondering how numbers may be up to 25 digits in item 4 above, when the network can still have some room for expansion when it is set up to cope with 23 digits. The optional calling number presentation control codes are absorbed at the local exchange and carried over the No. 7 signalling system as "CLIR/Not CLIR" within the Calling Party Number parameter. Other optional prefixes, such as Call Waiting Tone suppression code, are also dealt with at the local exchange].
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7. TNA 134 - CODING OF CALLED AND CALLING PARTY NUMBERS IN DSS1

As TNA 134 does not explicitly cover the coding of called and calling party numbers for Centrex and VPN (Virtual Private Network) interfaces in Digital Signalling System No. 1, this article explains the position in some detail.

On a public ISDN line, the ISDN numbering plan defined by ITU-T Recommendation E.164 applies. Numbers may be dialled as a local (directory) number, a national number, or an international number.

On a Centrex or VPN line, a private numbering plan applies. This numbering plan is unique to each customer. The same number for a different customer will connect to a completely different line. To call a public number from a Centrex or VPN line, an escape prefix is used to indicate that the number following is a public (E.164) number. This escape digit is normally the digit "1".

As the result of these basic differences, the following coding arrangements apply:

A. Called party number information element

i. Originating access

Public ISDN Line
A "Numbering plan identification" of E.164 or unknown is valid. E.164 is assumed if unknown is used.

If "Type of number" is coded subscriber, national or international the digits must be coded as shown below without any prefixes.

Type of number ..... Digits .............................................. Example
Subscriber ................ directory ........................................................ 888 1234
National ................... area code + directory .......................................... 4 888 1234
International .............. Country code + area code + directory ....................... 64 4 888 1234


"Type of number" may be coded unknown, in which case the digits may be:



Centrex and VPN Lines
A "Numbering plan identification" of unknown or private numbering plan is valid.

The"Type of number" should be coded unknown and the digits coded:

  • an intercom (private) number,
  • prefix "1" followed by a public number.

ii. Terminating access
This applies to public, Centrex and VPN lines.

The "Numbering plan identification" is always coded E.164.

The "Type of number" is coded:

  • subscriber if line does not have DDI (Direct Dial In) assigned,
  • unknown if line has DDI assigned.

    The number digits sent are:
  • directory number if line does not have DDI assigned,

  • the last n digits of the directory number as specified if the line has DDI assigned.

B. Calling party number information element

i. Originating access
For public, Centrex and VPN lines the subscriber number is passed from the user to the network (currently 7 digits). Currently the "Numbering plan identification" and "Type of number" are not checked, but should be restricted to:

.... Numbering plan identification ........ unknown .... or .... E.164
.... Type of number ........................ unknown .... or .... subscriber

ii. Terminating access
The coding of the Calling party number information element from the network to the user varies depending on the call type. If the call originated in another network (in New Zealand or overseas) the coding will be dependent on the information received from that network. The Calling party number information element will normally be coded:

Type of Call ........... Numbering plan identification ........ Type of number ........ Digits
Centrex intercom call ........................ unknown ...............................unknown ............... intercom number
Public and VPN .............................. E.164 .................................. National ................. national number
.................................................. E.164 .................................. International ............ international number


The above information will be incorporated into the next edition of TNA 134.
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8. CELLPHONE NUMBER DISPLAYS

Most users can determine the cellphone's directory number by keying "Recall #", although others may key in different codes to display their number. The numbers displayed by AMPS cellphones used on the Telecom network have led to a number of queries lately. The most frequent question was in relation to the anomalous display of the new 025 2xxx xxx number range, which was announced in Newsletter No. 89. In brief, "Why are these numbers displayed as "530 1 xxx xxx" and not "64 25 2xx xxxx?" To answer this question, it is best to outline how the overall mobile numbering system works.

ITU Recommendation E.212 defines the structure of a mobile's number, formally known as the International Mobile Station Identity (IMSI), in three parts. These are the Mobile Country Code (MCC), the Mobile Network Code (MNC) and the Mobile Station Identity Number (MSIN). These numbers are NOT the same as the usual international telephone number. This is why a user does not see the digits "64 25 xxx xxx" displayed.

Our numbers are allocated according to a worldwide numbering scheme under which the country code "530" is allocated for New Zealand cellphones ( as another example, Australia is allocated "505"). The Mobile Network Code for our 6-digit network is "0" , but this is often suppressed. Thus, a 6-digit number may be displayed as "530 0 xxx xxx" or "530 xxx xxx".

A new Mobile Network Code had to be allocated for the 7-digit part of the Telecom network and, while "2" would have been the obvious choice, this had already been assigned. As a result, "1" had to be allocated and, unlike the "0", this is not suppressed by the cellphone display. Unfortunately, we cannot change the international system, so customers and other involved parties will need to accept that although the number is displayed in the format "530 1 xxx xxx", this really does correspond with the more familiar "25 2xx xxxx" and there is no error in the display.
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9. INTRODUCTION OF "EXTENSION BILLING" FOR ISDN PRA CUSTOMERS

Telecom will soon be introducing Extension Billing for customers who have PABX systems connected via Telecom's Primary Rate Access ISDN service.

The new service means that the Telecom bill will group calls by the Direct Dial In (DDI) extension which made them. This will enable businesses to trace all calls made by extensions and to compare costs and usage extension by extension.

Extension Billing will make it easier to pass on the cost of calls to clients. The service also makes it possible for businesses to share PABXs, because costs can be allocated accurately.

To receive Extension Billing, customers must have

an ISDN Primary Rate connection, and
a PABX model which supports ISDN and 'A' party number forwarding, and
Direct Dial In (DDI) lines.

The signalling protocol for user provided numbers is defined in TNA 135, and it is likely that some PRA ISDN capable PBX systems already have this protocol in place. In some PABXs, it may be necessary to have the protocol activated. This means ISDN capable PABX suppliers can expect to receive enquiries from customers once the service is available.

For further information contact Gillian May, Telecom Marketing, on 0800 GILLIAN (0800 44 55 42).
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10. "FAXABILITY" FOR DATA MODEMS

Telecom's DA-4 Distinctive Ring cadence has so far been promoted primarily as an inherent part of the "FaxAbility" service. Nevertheless, use with a facsimile machine is NOT the only option. "FaxAbility" is equally applicable to any type of data call or to any needs for a second number and ring cadence to permit incoming call discrimination.

Where modems or other CPE have the capability to support ring cadence discrimination and this feature is shown by laboratory test reports to be compliant with Telecom ringing cadences, the supplier is welcome to submit these reports to Access Standards. Given our confirmation, Telecom's Services Division will accept applications from the Telepermit holder for the right to make use of Telecom's registered "FaxAbility" logo in marketing the product. There is NO charge, but such use MUST first be authorised by Telecom.
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11. SOHO STANDARD

The new SOHO (Small Office/Home Office) cabling standard mentioned in Newsletter No. 93 has been published as AS/NZS 3086: 1996 and is now available from Standards New Zealand Customer Services. The price is $32.40 for members or $40.50 for non-members, inclusive of GST. This new Standard and any others required can be ordered from Standards New Zealand by fax on (04) 498 5994 or by phone on (04) 498 5991.
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12. TNA 139: WARNING

Telecom's TNA 139 was published in 1992 to explain the differences between Telecom's ISDN, which is based on the 1988 ITU Blue Book and Telecom Australia's ISDN, which was based on the ITU Red Book. Since Telstra's announcement that they will be introducing "ETSI ISDN", we have had numerous enquiries from prospective purchasers of TNA 139, thinking that the document gives information relative to the ETSI version. This is not the case. Once we have further information on the Telstra ISDN, we may be able to publish a new comparison document. At this stage, we do not know which of the 300 or so ETSI ISDN specifications Telstra actually supports.
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DOUG BURRUS
Manager
Access Standards
OCTOBER/NOVEMBER 1996