1.
New Number range to be opened
Telecom is opening a new short code number range 129x (x=0 to 9) for managed services.
All the short codes have been 3 digit numbers to date, such as 120 for the Fault Service, 123 for Residential Sales and Service, and, 126 for Business Sales and Service.
This communication is to give advance notice to Suppliers, Maintainers and Users of customer premise equipment CPE (e.g. PABX) that programming may be needed to allow the new 4 digit short code, so that correct routing is applied out of the CPE when calls to the new numbers are made.
The existing service numbers 120 through to 128 will remain three digits in length and there is no charge to the callers for using either 3 or 4 digit short codes.
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Richard Brent
Access Standards
